An Ethical Expert System for Decision Making in the People Management Context

Abstract

This article posits a study in the implementation of E.R.P. No doubt, ERP was a significant step in an ongoing evolution of computer tools that began in the late 1960s. It evolved out of Material Resource Planning (MRP). Each chronological step is built on the fundamentals and principles developed within the earlier one. Information Technology has had a major impact on these trends. These are the important and new concepts have been in developing stage.

The thought process behind the study is to find out the need for capturing and codifying decision making involved in the ERP requirement analysis process. It is observed that this process is very much critical from business success point of view. The decision about whether to go for an ERP or not is a very important one from any organization’s point of view since its not only a piece of software but it has become a culture. The cost of the implementation is considerable and can have serious impact on the organizations business.

This article (i) highlights some of the issues on which organization can decide to develop an expert system for decision making in implementation of ERP and comments on the reasons for its failure based on the author’s investigative research. (ii) In doing so, the author raises certain vital issues that decision makers have to contend with and face up to.